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Our Policies

Shipping Information

At Buffalo Believes, we always believe in free shipping. We strive to process all orders within 2-3 business days, and shipping times typically range from 3-7 business days depending on your location. Please be patient as we are doing the best we can (and not charging additional fees for shipping). If you have any questions or concerns about our shipping policy, please don't hesitate to contact us.

Returns & Exchanges

We want you to be completely satisfied with your purchase from Buffalo Believes. If for any reason you are not, please contact us within 30 days of purchase. Items must be in new, unworn condition with all original tags attached. 

Our Philosophy

At Buffalo Believes, we believe that fashion can be so much more than just a way to look good. We are committed to giving back to our community by donating a portion of all our sales to mental health organizations. Providing support and accessibility to mental health services is something we are incredibly passionate about, and we’re proud to partner with organizations that share the same values as us.

Privacy Policy

Last Updated: 11/1/2023

Buffalo Believes ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By using buffalobelieves.com (the "Website"), you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect both personally identifiable information ("Personal Data") and non-personal information ("Non-Personal Data") from you when you visit or use our Website.

a. Personal Data

Personal Data may include, but is not limited to:

  • Your name

  • Email address

  • Postal address

  • Phone number

  • Payment information (e.g., credit card number)

  • Any other information you voluntarily provide to us

b. Non-Personal Data

Non-Personal Data may include, but is not limited to:

  • Information collected through cookies and similar tracking technologies

  • Usage data (e.g., your IP address, browser type, and device information)

  • Demographic information and other anonymized data

 

2. How We Collect Information

We collect information through various methods, including:

  • Information you provide directly to us when using our Website, such as when you register for an account, make a purchase, or contact us.

  • Automatically collected information through cookies, web beacons, and similar technologies.

  • Information from third-party sources or partners.

 

3. How We Use Your Information

We may use your information for various purposes, including but not limited to:

  • Providing and maintaining our services.

  • Personalizing your experience on our Website.

  • Processing transactions and sending transaction notifications.

  • Communicating with you, including responding to your inquiries and providing customer support.

  • Sending promotional and marketing materials (with your consent where required by law).

  • Analyzing and improving our Website and services.

  • Complying with legal obligations.

 

4. How We Share Your Information

We may share your information with the following third parties:

  • Service providers who assist us in operating our Website and providing our services.

  • Payment processors to facilitate transactions.

  • Analytics and marketing providers to help us analyze and promote our services.

  • Law enforcement or regulatory authorities when required by applicable law.

 

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of our Website. You can manage your cookie preferences through your browser settings.

 

6. Your Choices

You have rights regarding your Personal Data, including the right to access, correct, delete, or restrict its processing. You may also object to processing or request data portability.

 

7. Security

We take reasonable measures to protect your information, but no method of transmission or storage is entirely secure. We cannot guarantee the absolute security of your data.

 

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically, and the updated version will be posted on our Website with the revised date. Your continued use of the Website constitutes your acceptance of the updated Privacy Policy.

 

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at contact@buffalobelieves.com.

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